Welcome to Arkansas State University!

Information and Technology Services

ITS building

INB Fix after the Upgrade:

Several people have experienced an issue with opening Banner INB after the weekend updates:  Below is a link to a document that might help to open this tool.


<<Java 8 for Windows>>

<<Java 8 for Macs>>


Current Activities

EasyVista Portal for HelpDesk Workorders --- https://astate.easyvista.com

We are now using a portal for you to track and easily enter in all your Incident and Service request for IT. EasyVista is a platform that allows you to see where your issue is on the path to being resolved. We hope that you will find this as Easy as we have. (no pun intended)

Consult the User Manual to guide you through the process or contact the IT Help Desk at 870-972-3933 for assistance. Please keep in mind that this is a new process for everyone, your patience is greatly appreciated.

Previous Maintenance or Outages

Due to end of year processing, online payments will be unavailable from 12:00 pm Sunday, June 30th through 8:00 am Monday, July 1st.  Thank you for your patience during this time.

ITS is currently experiencing technical issues impacting the Password Reset application and the Account Management application.  We are working to resolve the problem and will restore services as soon as possible.  We apologize for the inconvenience.

More Quicklinks


Cisco VPN AnyConnect  (Instructions for Windows)

Cisco VPN AnyConnect (Instructions for Mac)

If you are having problems downloading the Cisco VPN AnyConnect client, please Visit our Software Downloads page.

Faculty List Serv

Information on how to subscribe to FacultyL


Proofpoint SPAM Management User Guide

Sending Secure Email with Proofpoint

Internet Utilization

Have you ever wondered when the campus Internet traffic peaks?

View the real-time chart >>