Welcome to Arkansas State University!
  • ID and PIN number
    ID and PIN number
    How do I retrieve my Campus-Wide ID Number and PIN Number?

    Don't know your PIN number? Try visiting the ID and PIN number retrieval page.

  • Duo
    Duo
    Multi-Factor Authentication

    Duo requires users to provide both a password and confirmation code to access the myCampus portal and your personal information.

  • Password resets
    Password resets
    How do I reset my ASTATE password?

    Consider using a passphrase for your password. For instance, let's say you love your three dogs. You could use ILoveMy3Dogs. This would be a great password and one you could remember!

  • Transcripts
    Transcripts
    Need a Transcript?

    Transcripts are free if ordered online through Self Service AND picked up after 24 hours or if we mail to your requested destination.

The Arkansas State University Information Technology Services Help Desk is here to help serve Student, Staff and Faculty 24 hours a day. We are here to help with all of your IT needs. Feel free to call or submit a work order for help. We also have a selection of self-help tools available for solutions to everyday problems. We are excited to be your first point of contact for problem solving and solution to your IT problems. We support many areas such as first-time account setup, password reset and Microsoft office installation help. Our staff is committed to providing the most up to date information to help guide you during your time here at AState.

Service Eligibility

Help Desk services are available to all current ASTATE students, faculty, and staff. We cannot assist the general public with technical support issues. If you call the Help Desk, please be prepared to supply your full name and ASTATE ID number. If you visit us in person at  the Dean B. Ellis Library room 149, please be prepared to show us your ASTATE ID.

ITS Home page

ITS building


Microsoft Help
1-888-396-1447

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Office 365