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The State of Arkansas is required to comply with the provisions of Arkansas Code Annotated §25-26-201 et seq., as amended by Act 308 of 2013 and the Government-wide Section 508 Accessibility Program prior to procuring a technology product or when soliciting the development of such a product. Arkansas Code §25-26-201 expresses the policy of the State to provide individuals who are blind or visually impaired with access to information technology purchased in whole or in part with state funds.

Operating Procedure 05-46 Information Technology Purchases sets out the requirements for all technology purchases. Departments are responsible for obtaining a Voluntary Product Accessibility Template (VPAT) from the vendor and submitting the required documentation for review prior to the procurement of such technology. 

VPAT Review Process


  • 1. Obtain the vendor's completed VPAT form

    VPAT (Voluntary Product Accessibility Template) is a document created by a vendor or manufacturer that describes how accessible their product is to impaired users. Some companies have a VPAT while others do not. The reason for this is because it is not a requirement for a private company to make their products accessible. It becomes mandatory however, when a company does business with a Federal/State funded institution.

    When requesting a quote for a technology purchase please ask the vendor if they have a VPAT or if they are willing to complete one. If they refuse, the process can move forward, but it is recommended that an alternative vendor be sought.

  • 2. Complete the Technology Accessibility Assessment Form

    The Technology Accessibility Assessment Form should be used for every VPAT Evaluation request. The form asks details such as Requestor Information, Technology Details, and contains the approval signatures. It is used to provide details that may aid in the overall evaluation.

    (If the form does not open, either download the PDF file and then open it in Acrobat or the free Adobe Reader, or configure your browser so that the browser will hand the file off to Acrobat/Reader. Chrome, Safari, and Firefox have their own PDF Viewers.)

  • 3. Obtain a demo of the product

    A full VPAT Evaluation consists of testing out usage of the product with keyboard only navigation and compatibility with screen reading software at a minimum. In order to evaluate, our office must have a demo, trial, or sand-box version of your product. Simply provide a link and/or provide login credentials for the demo and send to vpat@astate.edu. You may also test the demo yourself after downloading the appropriate testing tools.

  • 4. Download or obtain appropriate testing resources

    The following resources can be used to assist in completion of VPAT Testing:

    Screen Readers

    Keyboard

    Magnifiers

    Site Scans

  • 5. Check accessibility by completing the appropriate VPAT Checklist:

    One of the following checklists can be completed, with optimum effort, to aid in the overall VPAT Evaluation:

    For assistance in completing these checklists, please contact Eric Jones at 972-2005 or ejones@astate.edu.

    (If the form does not open, either download the PDF file and then open it in Acrobat or the free Adobe Reader, or configure your browser so that the browser will hand the file off to Acrobat/Reader. Chrome, Safari, and Firefox have their own PDF Viewers.)

  • 6. To request an exemption, complete the VPAT Exemption Form

    A VPAT Exemption can be requested if you feel that your product fits one or more of the descriptions below:

    • Inherently Visual: Involves high usage of sight with no work-around. To be made fully accessible would alter fundamental characteristics or purposes of the product to the extent it no longer meets its intended purpose
    • "Back Office": Equipment or software that is limited in access. Frequented by service, maintenance, and administration personnel
    • Software-Related Equipment: Equipment containing or involving technology, but not the acquisition, storage, management, etc. of information. An example is HVAC and medical equipment

    To request a VPAT Exemption please complete the VPAT Exemption Form. Contact Eric Jones for more information at 972-2005 or ejones@astate.edu.

    (If the form does not open, either download the PDF file and then open it in Acrobat or the free Adobe Reader, or configure your browser so that the browser will hand the file off to Acrobat/Reader. Chrome, Safari, and Firefox have their own PDF Viewers.)

  • 7. Submit documents and demos

    Submit all forms and documents, as well as the information to download or log into a demo to vpat@astate.edu or hand deliver the documents to the Administration Building - Office of Finance, Attention: Eric Jones or Traci Ellington.


Once the product has been approved for accessibility, the department may submit a Banner requisition to Procurement Services.

Technology and other subscriptions may be purchased on the PCard, but must be approved by Procurement Services and evaluated for accessibility by the Office of Operational Excellence before the purchase can be made.